Phoenix Casting - Casting Agency

We are Phoenix Casting – A Casting Agency supplying Actors, Voice-over Artistes, Models and Supporting Artistes to Television, Film and Productions Companies.

This Privacy Notice describes how we collect and use your personal data. It also describes the rights you have and control you can exercise in relation to your data.

If anything is unclear, please get in touch (


1.1 We will collect the following personal data;

(a) Contact information: your name, email Telephone and postal address, NI Number, Bank details and DBS / Disclosure information

(b) Business information: data identifying you in relation to bookings made for you.

1.2 The above data will be provided to us by you.


2.1 We may also collect information that you choose to provide to us when communicating with us. For example – your CV for acting purposes.


3.1 We use your personal data for the following purposes:

(a) Business relationship: managing and administrating our relationship between ourselves, you, and the company that you have booked to work with. Including, keeping records about business contacts, services and payments;

(b) Communication: sending emails and other messages about work you are being put forward or booked for.

(c) Regulatory: compliance with our own legal obligations including tax and accounting, auditing and reporting;

(d) Managing suppliers: who we deliver services to.

(e) Legitimate interest: to pursue the legitimate business interest below.


4.1 We will process your data for a number of reasons:

(a) You have given us consent to put you forward for jobs

(b) This is necessary to comply with a legal obligation: e.g. VAT and HMRC reporting;

(c) It is necessary for our legitimate business interests (provided that this does not override any interest or rights that you as an individual may have).


5.1 We have legitimate business interests in;

(a) Managing our business and relationship with you, and the companies or organisations that you are booked to work with

(b) Understanding and responding to enquiries;

(c) Identifying what our clients want and developing relationships;

(d) Improving our services;

(e) Enforcing our terms of business;

(f) Managing our supply chain;

(g) Developing relationships with business partners;

(h) Ensuring debts are paid.


6.1 We share your data with the following;

(a) Suppliers: those who support our business including IT and communication suppliers, outsourced business support (such as our Accountant);

(b) Regulatory bodies such as HMRC and others in accordance with legal requirements and good practice;

(c) The companies or organisations that you will be working with through us.


We will hold your information securely in line with physical, technical and administrative security measures. This will include storing information in secure cabinets and on IT systems which require password entry. The transmission of information however via the internet is not completely secure and whilst we will take reasonable measures to protect such information, we cannot guarantee the security of the information transmitted and any transmission must be at your own risk.


8.1 We will keep your information for as long as is needed to provide the services and to deal with any repeat fees that may be due. We will retain your information as necessary to comply with legal, accounting and regulatory requirements. Typical retention periods will range from 3 to 10 years.


9.1 You have certain rights in relation to the data we hold and if you would like to exercise any (and not all apply in all circumstances), please contact us (;

(a) Access: you can ask us if we are processing your personal data and if we are, you can request access to the same;

(b) Correction: you can request that any incomplete or inaccurate personal data we hold on your is corrected;

(c) Erasure: you can ask us to delete or remove your personal data in certain circumstances. We may refuse such a request where the personal data is, for instance, required for compliance with the law or in connection with claims;

(d) Restriction: you can ask us to suspend the processing of certain of your personal data where for instance, you wish to clarify its accuracy;

(e) Transfer: you can ask us to transfer certain types of personal data on you to another party:

(f) Objection: where we are processing your personal data based on a legitimate business interest, you may challenge this;

(g) Consent: where we are processing personal data with your consent, you can withdraw your consent.


10.1 We may use cookies to identify your browser if you use our website. Cookies collect and store information when you visit our website about how you use it and through which it is possible to record your usage. This helps us to provide a better service.


11.1 Our website and other communications may, from time to time, contain links to and from the websites of others. The personal data that you provide through these websites is not subject to this privacy notice and the treatment of personal data by such websites cannot be our responsibility.

11.2 If you follow a link to any other website, please note that these websites will probably have their own privacy notices which will set out how your data will be processed.


12.1 We may update this privacy notice from time to time including adding/deleting ways and means of how we process your personal data.

12.2 This Notice is up to date as of May 2018